reviews of tuscany suites casino las vegas

I see people docking stars for the resort fee, which at 39 bucks is high, but no higher than what many other Las Vegas hotels charge. This has been my hotel of choice for the past several years. After I talked with them, they asked throughout the rest of our stay how she was doing, which felt a bit too late. The next day I had to tell both the manager Eden, and the head of security how disappointed I was that Eden chose to talk about credits rather than than the health of me and my pregnant wife. I've worked for 20 years in Hotel & Restaurant Management, and apart from caring about the health and safety of our guests as a first priority, any of my hotels would have picked up the tab for having to downgrade a guest that had just been though an event like this. Instead of asking how we were, if my pregnant wife was ok, she talked about crediting us 1 night of a waived resort fee charge, $39, and a $40 F&B credit.

Without any assistance and with all of our belongings, we walked all the way to the front desk, where they gave us another room 2 floors below the flooded room? When we got there, the carpets were already wet outside the room from the flood 2 floors up, and the bathtub water faucet was on, for what reason we don't know, maybe maintenance was trying to reduce water pressure? We made our way back again to the front desk, wondering why we were placed in the 2nd location in the same building, and the manager gave us a downgraded room for the rest of our stay. Before they arrived, we hurried to get dressed and were coughing from what I think was an electrical fire, since the water was coming out the ceiling lights with black soot.

The air quality was immediately unhealthy, and my 8 month pregnant wife and I hurried to get everything out quickly, without any help or assistance from the staff, who was too busy trying to catch the flood of water in tiny trash receptacles. At 7:30am, our room, H314 was completely flooded with scolding hot water and leaking electrical soot from the ceiling which emergency maintenance could not contain.

Reviews of tuscany suites casino las vegas